CUSTOMER CARE

IMPACT PHOTOGRAPHY STUDIO®  works to ensure that your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected. Please stay updated to any changes to this Privacy Policy by visiting our website. This Privacy Policy only concerns IMPACT PHOTOGRAPHY STUDIO® customers and users of our online services.

We will collect personal data that you submit to us, for example, when you place orders, contact our customer service or propose special order requests. The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition we may collect certain personal data from external sources such as credit information and address updates.

 

We may use your personal data for the following purposes:

  • To create and manage your personal account at IMPACT PHOTOGRAPHY STUDIO®

  • To process your orders and returns via our online services

  • To contact you in the event of any problems with the delivery of your items

  • To answer your queries and to inform you of new or changed services

  • To send marketing offers such as newsletters and catalogues

  • To manage your account by carrying out credit checks

  • To make analyses in order to provide you with relevant marketing offers and information

  • To validate that you are of legal age for shopping online

  • To send you surveys in order to give you a possibility to influence our offer and services

  • To test and improve our systems by which the services are provided

  • To prevent misuse or improper use of our services

We will keep your data for as long as necessary to fulfill the purposes above or for as long as we are required by law. After this your personal data will be deleted.

You have the right to request information about the personal data we hold on you at any time (free of charge once a year). If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us either by sending an email to ipscustomerservice_official@impactphotographystudio.com.

We have taken technical and organizational measures to protect your data from loss, manipulation, unauthorized access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.

IPS® - AMAZON - LISTING

Address:   SH, NJ, HZ

上海,南京,杭州

ipscustomerservice_official@impactphotographystudio.com (Skype Available)

MON - FRI:  9am - 9pm

SATURDAY:   9am - 9pm

SUNDAY:   BBQ :)

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